Home Services About Contact Privacy Book Appointment
Contact Us

We're Here to Help
You Stay Healthy

Have questions, need to book an appointment, or just want to learn more? Our care team is available 24/7 to assist you.

Get in Touch

Whether you're a new patient, existing member, or a healthcare professional looking to partner with us β€” we'd love to hear from you.

πŸ“

Visit Our Office

123 Medical Plaza, Health District
New York, NY 10001, USA

πŸ“ž

Call Us

+1 (800) 624-9460
24/7 Emergency: +1 (800) 911-2468

βœ‰οΈ

Email Us

hello@medixo.health
support@medixo.health

πŸ•

Working Hours

Online: 24/7 Always Available
Office: Mon–Fri 9AM–6PM EST

Follow Us

Send Us a Message

Fill out the form and our team will get back to you within 2 hours during business hours.

Please enter your first name.
Please enter your last name.
Please enter a valid email address.
Please enter a valid phone number.
Please enter your message.
βœ… Thank you! Your message has been sent. We'll get back to you within 2 hours.
πŸ—ΊοΈ

123 Medical Plaza, Health District, New York, NY 10001

FAQ

Frequently Asked Questions

Quick answers to common questions about Medixo.

How do I book my first appointment?
Simply fill out the contact form above or click "Book Appointment" in the navigation. You can also call us directly at +1 (800) 624-9460. Our care coordinator will help you find the right specialist.
Is Medixo available in my country?
We serve patients in 40+ countries. Online consultations are available globally. Lab tests, medicine delivery, and home care services are available in select regions. Contact us to check availability in your area.
Do you accept insurance?
Yes! We work with most major insurance providers. Upload your insurance card during registration and we'll verify your coverage. We also offer direct-pay options at transparent rates for uninsured patients.
How secure is my health data?
Your health data is protected with AES-256 encryption, HIPAA compliance, and strict access controls. We never sell your data or share it without your explicit consent. Your privacy is our absolute priority.
What happens in a medical emergency?
For life-threatening emergencies, always call 911 first. For urgent (non-emergency) medical concerns, call our 24/7 emergency line at +1 (800) 911-2468 and we'll connect you with an on-call physician immediately.
Can I get prescriptions through Medixo?
Yes. Our licensed physicians can issue electronic prescriptions during your consultation. Prescriptions are sent directly to your preferred pharmacy or fulfilled through our medicine delivery service for doorstep delivery.